Shipping policy

Exotic Riches – Shipping Policy

At Exotic Riches, we are committed to delivering your order as quickly and smoothly as possible.

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PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.

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SHIPPING TIME
Estimated delivery times vary depending on your location:

- United States: 3–7 business days
- International: 7–15 business days

Please note that shipping times are estimates and may be affected by carrier delays, weather, or high order volume.

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SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and selected shipping method.

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ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.

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INCORRECT SHIPPING INFORMATION
It is the customer’s responsibility to ensure all shipping information is correct at checkout.
Exotic Riches is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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LOST OR STOLEN PACKAGES
Exotic Riches is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If your package is marked as delivered but not received, please contact the carrier directly.

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DELAYED SHIPMENTS
While we do our best to ensure timely delivery, Exotic Riches is not responsible for delays caused by shipping carriers or unforeseen circumstances.

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DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photo proof. We will review and work to resolve the issue.

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FINAL SALE NOTICE
All sales are final. We do not offer returns, refunds, or exchanges.

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Thank you for shopping with Exotic Riches.